Helping the Chronically Overworked Find Life Balance

The Benefits Of Working For an Ethical Company

Chapter 6: The Invisible Hand Of the Company part 10

Throughout much of the chapter, I have argued that it is extremely difficult to change company culture.  It’s so hard in fact, that I don’t think it’s worth trying if you aren’t the CEO, and even then it may not be possible.

But the good news is that there is a wide range of company cultures.  One of the greatest myths about the workplace is that “everyplace is like this.”  That isn’t true.  It is true that no place is perfect, but there is a dramatic difference in the ethical climate between companies.

The business ethics literature describes an ethical culture as a company with a focus on the “wellbeing of multiple stakeholders such as employees, customers and community,” whereas a culture that encourages unethical decisions has an “everyone for herself” mentality.[i]

And how can you tell which type of company you work for.  To state what is probably obvious, one place not to look is the written code of conduct.  According to a large statistical meta-analysis of the business ethics literature, the presence of a code of conduct is not correlated with actual behavior in the company.  What matters is that the code is enforced uniformly across the organization.[ii]

So how are people treated in your company?

Are bullies tolerated?  Are vendors treated fairly?  Are the leaders held to different standards?  Are certain people allowed to get away with swearing while others will get talked to by their manager?

The small things matter, because they are clues to what will happen when the big things come up.

For a happier, more balanced life, the long term solution is to separate your identity from the company.  More on that in the next chapter.  But in the short run, the best answer may be to change companies.  In my opinion, all things being equal, it is better to work for a company that treats people well because you will be treated well.

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[i] Bad Apples, Bad Cases, and Bad Barrels: Meta-Analytic Evidence About Sources of Unethical Decisions at Work.  Kish-Gephart JJ, Harrison DA, Treviño LK. . J Appl Psychol. 2010 Jan;95(1):21

[ii] Ibid

Is There A Down Side To The Free Lunch At Google?

Chapter 6:  Corporate Culture -The Invisible Hand of the Company Part 8

Shortly after the arrival of Marissa Mayer as CEO, Yahoo started giving free lunches to its employees as a means to change the culture and improve morale.[i]

Google, where she worked for many years is known for having free, very nutritious lunches.  It’s a great benefit and while I’ve never eaten there, I did go to the Califia Café, started by a former Google Chef. The food is fantastic.

One writer estimated that Google spent $72 million on food in 2008 .[ii] Why does Google do that?  Does anyone think it’s because they care about employees, or are being nice? (Sorry, I realize I am getting that snarky tone again.  Normally, in situations like this, I ask my wife read to help me moderate, but since she just got back from a business trip, I’ll spend my time with her catching up and let the chips fall where they may with the tone of the post.)

The benefits to Google include higher morale, a stronger culture, a talking point to keep salaries lower, and a way to keep people close to the office.

And it’s not just food that Google and other companies offer.  According to tech enthusiast Jonathan Strickland the Googleplex offers on site haircuts, medical, dry cleaning, laundry (complete with employees bringing in dirty laundry on the weekend), massage, as well as pools, gyms, video games and ping pong.  According to Strickland, the strategy is “keeping the employee workforce in the office more often. Give employees enough reasons to stick around and you’ll likely see productivity go up. Why head home when everything you need is at work?”[iii]

These perks are one way to address the difficulty of work life balance by bringing some of the life tasks into the workplace.  Is there a downside to this?

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[i] http://www.geekosystem.com/yahoo-free-lunch/  The only way to truly change this theme is for the company as a whole to embrace a new vision and strive for it. For that, they need happy workers.

[ii] Google’s Ginormous Free Food Budget: $7,530 Per Googler, $72 Million A Year* by Vasanth Sridharan | Business Insider| Apr. 23, 2008, 2:36 PM  Retrieved October 24, 2012  Read

[iii] How the Googleplex Works by Jonathan Strickland Howstuffworks.com. Retrieved October 24, 2012 Read